Data Analyst
6 Month contract – Inside IR35 – Up to £350 a day
Slough based – Hybrid Working – 2/3 days office based
Telecoms industry
About the Role:
This role sits in the central Analytics & Insight Chapter and supports our campaign to understand our customers and provide insights and actionable recommendations that help to achieve our business objectives
The position will require a solid understanding of SQL and technical skills, so that you are able to mine internal data and provide highly actionable insight to the business. Cleansing and maintenance of a set of analytics data views for onward use in insights, BI reporting and campaign performance measurement will be integral to the role.
You will work very closely with your squad's Value Lead and other stakeholders to understand their needs and objectives and then implement appropriate solutions. The role also requires close collaboration with fellow data analysts and a strong understanding of our business fundamentals.
You will be strong at relationship building and communication to ensure that briefs are stress tested to provide maximum value to customers. Presenting findings expertly and influencing stakeholders will also be a key focus.
Key Responsibilities:
As a Data Analyst you will:
* Receive and develop briefs from your Value Lead and work collaboratively to ensure work of the highest quality
* Maintain analytics data views for accurate reporting and insights capability - Maintain and update stored procedures
* Combine internal data with other data sources to provide a holistic view
* Participate in all squad ceremonies and events, raising impediments as soon as identified to facilitate delivery
* Inspect and adapt your way of working for continuous improvement
* Embody an Agile mindset and culture to contribute to the growth in agile maturity of our business
* Provide accurate, insightful and timely analysis to the business to help them make better decisions and enable the client to serve its customers a little better every day
* Ability to simplify the complex and generate precise insights then communicate them clearly.
* Continually look to improve processes through efficiencies and by applying best practice
* Challenge the stakeholders and the business backlogs to focus work around the areas that really matter
* Actively add to the Squads backlog with work that would benefit customers
* Steer the agenda and be a trusted partner for work
* Ability to contribute to an analytics roadmap for continuous insight delivery improvement
Skills & Experience Required:
* Strong interpersonal skills so that you can work closely with the squads you support
* Skilled at adapting communication for both technical and non-technical audiences
* Able to learn data sources and methodologies quickly and apply technical skills to curate accurate analytics data views
* Familiarity with GitHub and quality assurance checking of SQL scripts
* Experience in obtaining insight from large data sets and sharing actionable learnings with the wider business
* 2 years+ experience in coding complex SQL queries against a large relational customer database, identifying relevant data sources and summarising to provide the insight as identified
* Experience in updating SQL stored procedures
* Ability to resolve data-related problems
* Proficiency in Python and / or R a bonus