Revolutionizing IT Support through AI-Powered Solutions
At Boston Consulting Group, we're committed to pushing the boundaries of innovation in IT support. As a key contributor to our GenAI use case for an IT support chatbot, you will play a pivotal role in transforming the way we deliver support to our clients. By developing and deploying a self-service chatbot, you will be instrumental in enhancing the efficiency and effectiveness of our IT support processes.
**Key Responsibilities:**
* Design, develop, test, and deploy a self-service chatbot utilizing state-of-the-art technologies
* Assist in applying domain expertise in building and deploying conversational chatbots for IT customer support
* Participate in testing, evaluating, and fine-tuning prompts to ensure optimal chatbot performance