Job summary The post holder will provide comprehensive administrative and clerical support to the Cardiff and Vale Health Inclusion Service within the South and East Locality Directorate, to ensure the safe and efficient working of the department. They will be a key member of the team and responsible for day-to-day line management of the administration team, under the guidance and supervision of the Departmental Operational Manager. The range of duties may vary and include the use of databases and Vision on a regular basis and assisting in the day-to-day operational requirements of the department. Main duties of the job The postholder will provide administration and reception support, which will include, filing of investigation results, preparing and sending out medical correspondence to other services and local GP practices. At all times the postholder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner. Manages and prioritises own workload effectively, organises tasks in such a way as to incorporate any additional volume of work. To monitor mandatory training, keeping up to date records via database. To produce daily, weekly and monthly report of departmental statistics and prepare them for the Directorate monthly. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,928 to £29,551 a year per annum Contract Fixed term Duration 5 months Working pattern Full-time Reference number 001-AC406-1024 Job locations Cardiff Royal Infirmary Cardiff CF24 0SZ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential NVQ Level 3 in business and/or administration discipline or equivalent experience Evidence of recent or continuous professional development HNC level in business and/or administration discipline or equivalent experience Desirable ILM qualification relevant to post Other qualification relevant to the post e.g. Administration, Project Management and IT Expereince Essential Experience of staff, IT and operational management within a healthcare setting Experience of engagement with the public/patient facing services Experience in providing training to junior staff Experience of minute taking Desirable Experience of service development and delivery in a public service environment Experience of working with hard to reach groups within populations Skills Essential Confident user of IT systems used within the NHS and UHB (e.g. those related to staff records, patient information, finance, stock ordering, recruitment such as Vision, PARIS, Trac, ESR, Oracle, etc) Excellent oral and written communication skills Demonstrable management skills in respect of staff Specialist Knowledge Essential Knowledge of GDPR, Data Protection Act and Caldicott principles Personal Qualities Essential Excellent interpersonal skills Ability to prioritise to ensure the service runs efficiently Able to recognise own knowledge and skills gaps, identify own learning needs and take appropriate actions Person Specification Qualifications Essential NVQ Level 3 in business and/or administration discipline or equivalent experience Evidence of recent or continuous professional development HNC level in business and/or administration discipline or equivalent experience Desirable ILM qualification relevant to post Other qualification relevant to the post e.g. Administration, Project Management and IT Expereince Essential Experience of staff, IT and operational management within a healthcare setting Experience of engagement with the public/patient facing services Experience in providing training to junior staff Experience of minute taking Desirable Experience of service development and delivery in a public service environment Experience of working with hard to reach groups within populations Skills Essential Confident user of IT systems used within the NHS and UHB (e.g. those related to staff records, patient information, finance, stock ordering, recruitment such as Vision, PARIS, Trac, ESR, Oracle, etc) Excellent oral and written communication skills Demonstrable management skills in respect of staff Specialist Knowledge Essential Knowledge of GDPR, Data Protection Act and Caldicott principles Personal Qualities Essential Excellent interpersonal skills Ability to prioritise to ensure the service runs efficiently Able to recognise own knowledge and skills gaps, identify own learning needs and take appropriate actions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cardiff and Vale University Health Board Address Cardiff Royal Infirmary Cardiff CF24 0SZ Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)