210741 - RECEPTIONIST/ADMINISTRATION ASSISTANT
Join to apply for the 210741 - RECEPTIONIST/ADMINISTRATION ASSISTANT role at NHS Ayrshire & Arran.
RUBISLAW PLACE MEDICAL GROUP
RECEPTIONIST/ADMINISTRATION ASSISTANT
37 hours per week
Working Hours:
* Monday - 0900 – 1730
* Tuesday - 1000 – 1800
* Wednesday - 0900 - 1730
* Thursday - 0900 – 1730
* Friday - 0800 - 1630
An opportunity has arisen at Rubislaw Place Medical Group in Aberdeen to join the reception/admin team in an established city centre practice with 8,300 patients. The successful applicant will have an excellent telephone manner, keyboard skills and the ability to work in a busy office environment where no two days are the same.
Key Responsibilities:
* Provide the first point of contact between patient and surgery.
* Book new and return appointments by telephone or face to face as appropriate.
* Record patient’s arrival for appointment.
* Record requests for prescriptions.
* Produce prescriptions in accordance with practice protocol.
* Undertake electronic filing of correspondence in patient’s record.
* Deal with queries from patients, health professionals and pharmacists with support from GPs as required.
* Record requests for urgent appointments with the triage/duty Doctor in accordance with practice protocol.
* Record requests for home visits with the triage/duty Doctor and prepare summaries for these.
* Issue appropriate paperwork to patients wishing to register with the practice in accordance with practice protocol.
* Photocopy documents and send faxes as required.
* Log outgoing mail in accordance with practice protocol.
* Provide admin support in relation to practice recall systems.
In addition to the duties listed, any other relevant task may be requested by the GPs or Practice Manager. A willingness to participate in further training will be required.
Annual Leave: 27 days holidays plus 8 days public holidays per annum.
Informal enquiries by phone or email are welcome or please send a CV and covering letter to:
Christine Lamb
Practice Manager
Rubislaw Place Medical Group
7 Rubislaw Place
Aberdeen, AB10 1QB
Christine.lamb@nhs.scot
01224 641968
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Industries
Hospitals and Health Care
#J-18808-Ljbffr