Company description:
Were redesigning the entire veterinary experience from the ground up, using a membership model to make access to care seamless, joyful everyday for pets and their parents. No more struggling to get an appointment, waiting around in drab clinics, and being treated by a different vet every time. Were delivering personal service, beautiful spaces, clever tech, and - of course - plenty of treats for pets and people alike.
Job description:
As we grow, were looking for an enthusiastic Membership Executive to drive new member recruitment, as well as the activation and retention of our existing members in our ever-increasing number of vet clinics. Reporting to our Director of Sales & Memberships, this is an in-person role, based primarily in our Barnet clinic. You will also spend some time at our Edgware Road HQ with the wider Marketing team.
Required profile:
1. Hands-on experience in sales or membership-focused roles
2. 2+ years of membership sales and management experience (client roles only)
3. Familiar with CRM platforms (eg. Freshsales, Pipedrive, Hubspot)
4. Passion for delivering excellent experiences that build lasting member relationships
5. Previous high-growth startup or membership business exposure is a big plus
6. Prior hyper-local marketing or subscription experience is a bonus too
7. With your can-do attitude, hitting big targets is easy as 1, 2, 3
<...