TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We’re on a mission to create a world where pet owners can travel with peace of mind, knowing their pets are in safe hands, while sitters enjoy unique homestays around the world. Our vision is simple: to become the world’s most loved travel solution for pet people - and we’re making it a reality. With almost 250,000 members worldwide, 97% say we have improved their lives, and our growth is high as word-of-mouth fuels a fast-growing, passionate community. TrustedHousesitters was named one of Escape the City's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation’s Future Fifty, the UK’s leading pre-IPO programme. In October 2024 we secured B Corp certification, reflecting our commitment to our people, the planet and pets across the world. At TrustedHousesitters, we embrace a collaborative, high-impact work environment where innovation, individual accountability, and ownership drive everything we do. We believe in empowering our people to see the real impact of their work. Every team member plays a role in crafting quality experiences for our members, and we continuously push ourselves to improve, iterate, and innovate—always with the goal of strengthening our global community of pet lovers. Now is an exciting time to join TrustedHousesitters—where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you. About the role We’re looking for a customer oriented Engineering Manager to guide and further develop our engineers across our cross functional product squads within our Health alliance. You will be responsible for the technical design and delivery of exceptional products (across App and Web platforms) that activate and retain customers within our marketplace, as well as the wellbeing and development of your reports. You will thrive in a remote first environment, but appreciate the benefits of in person time as needed to foster creativity and build relationships. Responsibilities You’ll be responsible for all people management of multiple squads and engineers (4-8 direct reports) Responsible for all hiring & team development within your area to support our growth, at various seniority levels (juniors, seniors, qa), and then coaching and developing them to deliver on the roadmap Working closely with your counterparts in Product, Design, Data and the wider Engineering team to build high-performing cross-functional teams so that they deliver impact on our company mission in the most effective way possible. You’ll be responsible for all technical leadership within your areas of ownership; this means actively seeking out opportunities to improve or optimise processes, participating in design sessions, reviewing technical proposals and developing the technical roadmap Maximising impact: Collaborate closely with your partners in product and design to define and own the execution of the most impactful initiatives High-performing teams: build driven and high-performing teams by focusing on the development of our engineers Architecture: Work closely with your team to provide feedback on architecture and approach. Enable your team to deliver scalable, maintainable, and secure products Engineering culture: Build and influence a culture of ownership, autonomy, and inclusivity, not just within your team but the whole department. Technical excellence: Leverage your technical skills to build engineering excellence within your team that promotes and implements engineering best practices Requirements 3 years of management experience You've previously held a senior-level role as an engineer using (one or more of) Python/Django/Typescript/React/React Native in an AWS environment. Demonstrated experience in building and designing scalable and reliable systems Practice servant leadership Experience in a product company/B2C business Understanding and enthusiasm for agile working Must be able to travel to London/Brighton for workshops and company offsites (generally a couple of times per quarter) We are a remote-first business but understand the benefits of in person time for workshops and ideation sessions; therefore being in a commutable distance to London would be advantageous. £90,000 - £100,000 a year Important note: It is rare that candidates will have experience of everything in the job description, so please do not be put off from applying if you do not meet every aspect of the criteria listed Benefits In addition to a competitive salary and bonus, we offer a range of benefits, including: Fully remote work Discretionary 10% annual bonus scheme Generous equity options 25 days holiday annually plus bank holidays and Christmas to New Year closure Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you X5 premium memberships for your friends and family each year Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs £200 annually towards home office equipment Access to Spaces (co-working) Locations across the globe Monthly working from home stipend Macbook Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home. We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year We can cover costs of personal development resources, and have a regular time set aside for personal development Bupa Health Insurance and Dental Insurance plan SimplyHealth Healthcare Cash plan Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve Weekly virtual yoga sessions Brighton Bikeshare Recruitment Referral Bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process. If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.