As a Personal Assistant (PA) in the Investment, Wealth Solutions UK team, you will work closely with Executive Assistant and other Persoanl Assistants to provide administrative support to senior members of the Leadership team with diaries, travel, expenses and any other administrative tasks. The Personl Assistant needs to acquire extensive knowledge of the organisation. They will need to know who the key personnel are (both external and internal) and understand the organisation's aims and objectives. All Senior Leaders will rely heavily on the Personal Assistant, trusting that tasks assigned will be handled efficiently and accurately. Discretion and confidentiality are essential attributes for this role. Duties and roles vary every day, so must be flexible and able to work autonomously on occasions. In this role, you will: Organising and maintaining diaries and making appointments Booking rooms and in-house catering for meetings and events, for which attendance in the office on the day to ensure there are no problems will be required. Arranging travel, visas and accommodation Reconciling monthly company expenses on the in-house Fusion system. Liaising with other support team members in a friendly, professional and collaborative manner. Complete mandatory training prior to due date Working with the EA's and other members of the support team with Event Planning, Volunteer and Charity work. Attending and supporting team offsites, team meetings and events held in the above locations and attend and supporting Town Halls where needed. To be successful in this role you should meet the following requirements: Proficient in using Microsoft Outlook, Word, Excel and PowerPoint Ability to adapt to a wide range of work procedures and operational guidelines Good attention to detail and the ability to prioritise and work under a tight schedule and pressure Ability to work on their own initiative Professional and confidential attitude to the role Strong organizing and coordination skills This role is being offered on a hybrid basis with the base location being Birmingham. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitmenthsbc.com Telephone: 44 207 832 8500