Facilities Supervisor - RME - Fulfillment Center, Reliability Maintenance Engineering- RME
Job ID: 2782424 | Souq.com for E-Commerce LLC
The Facilities Supervisor – Maintenance will have a significant impact on customer experience. This role will lead technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, handle multiple projects and daily activities, and meet tough timelines. The Facilities Supervisor – Maintenance will develop plans to accomplish engineering departmental goals.
The role involves leadership, development, and coaching of the team. Performance Management will be carried out by the Facilities Supervisor – Maintenance. This position leads the technical team in providing both reactive and proactive maintenance services on all operational equipment and facilities infrastructure within the FC Centers. The role directly impacts site productivity and operational success.
Responsibilities
1. Provide supervision and leadership to Maintenance Technicians.
2. Develop and deliver Preventive Maintenance programs.
3. Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, sensors & scanners, motor starters, relays, limit switches, electronic sensors, servo drives, frequency inverters, linear drives, sorters, and mechanical components (rolls, bearings, belts).
4. Act as an ambassador for safety within the team and promote safe working across the site.
5. Support technicians by motivating, providing knowledge, and hands-on experience.
6. Develop and maintain good working relationships across all levels in the organization.
7. Provide enriched feedback to enhance individual performance.
8. Prioritize and manage resources under high pressure.
BASIC QUALIFICATIONS
* Multi-skilled in electrical/mechanical engineering discipline with at least 4-5 years’ experience.
* Understanding of OEE and equipment performance metrics.
* Knowledge of MEP.
* Experience with building and facility maintenance.
* Experience with conveyor types and systems.
* Knowledge of Statutory Compliance requirements.
* Experience in mentoring and developing junior technicians.
* Experience in contractor management.
* Proven ability to troubleshoot under high pressure.
* Ability to communicate (written & verbal) in English.
* Ability to work shifts in a 24/7 environment.
PREFERRED QUALIFICATIONS
* Demonstrated ability to manage, lead, and influence others on the team.
* Solid foundational knowledge of PLC-based control systems and mechanical components.
* Ability to multi-task and prioritize various projects and workloads.
* Experience in multi-contractor management.
* Highly self-motivated and customer-centric.
* Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians.
* Experience with packaging machines or conveyor systems.
* Experience in an international environment.
* Knowledge in OEE and EAM tools.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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