Job Description - Housekeeping Manager (HOT0BFJM)
Job Number:
HOT0BFJM
Work Locations
: Chateau on the Park - Christchurch, a DoubleTree by Hilton, 189 Deans Avenue, Riccarton Christchurch 8011Description
A Housekeeping Manager is responsible for the cleanliness and upkeep of the entire hotel, which includes public areas and rooms. This position is concerned with the daily operation and control of the Housekeeping Department in compliance with established Housekeeping policy and practices of this Hotel and Hilton International. This position reports directly to the Executive Housekeeper.
What will I be doing?
1. Oversee daily housekeeping operations
2. Routine inspections in all housekeeping areas, including public areas.
3. Supervise housekeeping measures which service the health and safety of team members and guests.
4. Report on furnishings and installations ensuring they are kept in good condition.
5. Ensure an appropriate standard for clothing, hygiene, uniform, conduct and management of the housekeeping team.
6. Communicate with Executive Housekeeper on all relevant matters pertaining to the operation of the department, development of the team and opportunities to wow the guest.
What are we looking for?
A Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
1. Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
2. A successful track record of managing a team
3. Experience with commercial awareness and cost control capabilities
4. Previous experience of leadership
5. Interpersonal and communication skills
6. Committed to delivering high levels of customer service
7. Ability to work under pressure
8. Excellent grooming standards
9. Flexibility to respond to a range of different work situations
10. Ability to work on rotating roster
11. Strong organizational and problem solving skills
12. Familiar with Property Management Systems
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and
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