£24,206 FTE per annum (Pro-rata for part-time)
ID: 1423 Family Support Outreach Worker
Service: Stockton Family Outreach and Volunteering Service
Salary: £24,206 FTE per annum (£19,364.80 per annum for part time 29.6 hours per week)
Location: Redhill Family Hub, Redhill Road, Stockton-on-Tees, TS19 9BX
Hours: Part-time 29.6 hours per week.
Contract: Temporary until 31st March 2026
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Within this role, you will provide an integrated one team approach to family outreach support services to children, young people and families in need across the Stockton-On-Tees locality. To plan, deliver and assess outcome focussed work with the aim of providing holistic needs led support in conjunction with partner organisations.
Main Responsibilities:
1. To provide high quality direct support to children, young people and their families.
2. To record, maintain and monitor accurate case records and up-to-date case files within management information systems.
3. To provide direct support and guidance to families in their homes or in other community settings in relation to the care, well-being and health of children and young people across the 0-19 age range.
4. To develop your knowledge of local resources, including community and statutory services to enable effective access to wider support.
5. To work together with partners, wider organisations and local agencies.
Main Requirements:
1. Educated to NVQ Level 3 or above in social work, health, education or equivalent experience and evidence of a commitment to continuing learning and professional development.
2. Skills, knowledge and aptitude for building and maintaining professional relationships with children, young people, colleagues, partners & families.
3. Skills, knowledge and experience of using a range of different methods and models of working with children, young people, parents, carers and/or families.
4. To have an awareness and a good understanding of safeguarding issues and an understanding of the importance of working within agency policy and procedures.
5. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Level DBS.
Benefits:
* An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata.
* Up to 6% matched-pension contributions.
* Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
* Enhanced paid sick leave and paid family leave provisions.
* Eye care and winter flu jabs vouchers.
* Cycle to work scheme.
* Investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
1. Click the “Apply Now” link below and fill out our digital application form.
2. Closing Date: Closing date 31st March at 5pm.
3. To learn more about Family Action: Careers.
Interviews are scheduled to take place week commencing 7th April, with slots throughout the working day and early/late slots available. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: sarah.collins@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons. #J-18808-Ljbffr