About Scorpion Automotive
Do you want a career opportunity or a job? Would you like to join a winning team? Scorpion Automotive are specialists in making driving a vehicle more secure, safer, and more sustainable. Since 2018, Scorpion has grown from a £4M to a £16M business. Looks like we are doing something right, would you agree? But is there room to grow further? Well, today there are 1.5 billion vehicles on the planet. We only have a fraction of that, so that’s at least another 1.4 billion to go. Big enough opportunity?
The Opportunity
We’re looking for a professional Implementation Co-ordinator to allow us to build upon and improve the strength and depth of our Service Delivery team capabilities. Whether they be Customers, Fitters, or Dealers, you will offer a professional level of support for our range of vehicle solutions.
The Mission
In simple terms, using your skills as directed to engage with customers and dealers daily to coordinate and schedule timely appointments for both new and existing clients. This involves confirming availability, sending reminders, and ensuring all necessary documentation is prepared in advance. Additionally, maintain accurate records of appointments and follow up to ensure customer satisfaction and address any concerns promptly.
What we’re looking for:
1. Demonstrable skills in one or more of the following:
* Self-motivated, capable of working on own initiative.
* Proactive team player with innovative ideas to inspire client loyalty and adoption.
* Strong interpersonal skills and experience initiating and building positive relationships.
* Strong organisational and time management skills with the ability to manage multiple projects simultaneously.
* Ability to function in an extremely high volume, forever evolving new business environment while always maintaining a smile and positive disposition.
* Excellent communication skills, proactively engaging with Customers and Dealers alike.
What skills will help you to succeed in this role?
* Self-motivated with excellent time management and interpersonal skills.
* Passionate about your work with a high attention to detail.
* Problem-solving ability.
* A strong customer care focus.
* GCSE or equivalent is required.
Job Type: Full-time
Pay: From £24,000.00 per year
Benefits:
* Company events
* Company pension
* Free parking
Schedule:
* Monday to Friday
Work Location: In person
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