The post holder is the operational lead for Chaplaincy and Voluntary Services, overseeing the management and coordination of the services across all Trust sites, namely Royal Cornwall Hospital, St Michaels Hospital and West Cornwall Hospital. Responsibilities include managing departmental budgets, offices, staff, volunteers, and Chaplaincy centres at each hospital. Additionally, the post holder is accountable for developing and maintaining the Trust’s policies related to spiritual and pastoral care, as well as volunteering.
This role sits within the Patient and Family Experience Team, reporting to the Patient Expereince Manager.
This is a fulltime post working 35.7 hours per week including on call rota.
The lead is responsible for managing complex communication across the Trust, when developing communication on complex or sensitive matters and in direct patient care situations where sensitivity is essential, and emotions are extreme (e.g., surrounding traumatic death or child loss). External communication is also required with faith communities and media (in liaison with the communications team).
The postholder is expected to have experience leading a team that delivers chaplaincy care and volunteering across various settings. Most training provisions will be in-house, and the postholder will ensure that all relevant training is provided to Chaplaincy and Voluntary Services team members. They will also be expected to participate in national Chaplaincy and Voluntary Services developments.
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
The post holder will be expected to demonstrate an ability to make very difficult judgements on complex issues and determine a course of action for themselves, their team, or the organisation. Examples might include advice on the wearing of religious symbols at work and a Trust decision on provision for burial/cremation plans for foetal losses.
The post holder is central to planning the delivery of Chaplaincy care (in its broadest sense) across all sites, including multi-disciplinary working models, work with faith and belief communities, and working agreements with other Trusts/hospice provisions.
This advert closes on Sunday 19 Jan 2025