Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England and the Isle of Wight. Join our team and help us continue to improve quality of life, by bringing people together to get the most out of life. SWR is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport. About the job: You will be responsible for undertaking the refilling and service of water tanks on trains by safely operating a powered water bowser and carrying out cleaning and presentation duties in accordance with Train Presentation Standards and any local instructions. You will be safe, courteous, and helpful. You will use only approved equipment, chemicals and wear the appropriate personal protective equipment in accordance with the Control of Substances Hazardous to Health Regulations (COSHH). Your main responsibilities will be: Ensure your personal safety and that of others, including that of visitors and contractors at all times. Assist traincrew and station staff in undertaking emergency procedures and evacuation procedures when required. Undertaking the tanking of train using the powered water bowser as required and instructed. Carry out pre-use checks of water bowser in accordance with local instructions reporting all defects/faults. Provide a safe, courteous and helpful service at all times. Comply with the Rules as defined in Network Rail Group Standard, South Western Railways Employee Handbook, other regulations and Instructions, Group Standards and Legislation. To assist customers as appropriate, especially those with special needs or at times of service disruption. Carry out the cleaning and presentation of trains for service in accordance with Train Presentation Standards. Provide managers and supervisors with proactive information that delivers higher and improved train presentation standards. Cleaning of biological hazards as required. Observe COSHH Regulations in place and team adhere to them. Complete paperwork/PC work as required, detailing and signing for all work carried out. Dispose of waste, including bio-waste and sharps in accordance with local instructions. Advise team leader or manager of any problems or defects identified. To undertake additional tasks as required by the local manager applicable to the role. Wear uniform (including name badge) and safety clothing as supplied, ensuring that your standard of appearance and that of your team complies with the company standard and is high at all times. Undertake CB2 team leader duties as required. You'll need to have: Good verbal communication skills Good interpersonal skills Resilience PC literate Working pattern: Working an average of 37 hours per week over 4 days 10 hour shifts. Earliest start time 0600, latest finish time 2200. Variable roster with weekend working The Reward: In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employee Free leisure travel for spouse/partner and dependants (criteria dependant) 75% discount on many other train operating companies Full training and support with development Large range of exclusive retail offers Excellent pension scheme We all belong at SWR. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.