Temporary Customer Service Representative - Nottingham
£13.50 per hour plus holiday pay accrual
3 months
Monday to Friday - full time - 37.5 hour working week
7:45 am - 8:15 pm split into 2 different shifts:
1. 7:45 am - 4 pm
2. 12:00 pm - 8:15 pm (currently 10:00 am - 6:15 pm) with a 45-min break.
A valid DBS is required
Start date - Immediate
****A VALID DBS IS REQUIRED****
Are you personable, have a can-do attitude, and are willing to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?
Should you have demonstrable experience in a customer service role engaging directly with the public; or have been exposed to a fast-paced, collaborative team environment, we would like to hear from you.
We have multiple opportunities for Customer Service Representatives to handle the day-to-day processing of visa applications & renewals. This will include but is not limited to greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to follow an established and defined filing and administration process, all guided by a computer-based system.
Engagement with applicants and providing a first-class, positive service are key. Similarly, handling customer complaints diplomatically and assertively will be imperative.
A valid DBS is required as part of the screening process. A copy of your certificate will need to be shared.
We look forward to hearing from you.
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