Summary
As a general business administrator, in a fairly small business, the apprentice will learn all aspects of the business. Aspects including, but not limited to, purchase ledger, sales ledger, stock control, website maintenance. General warehouse support is also required so a certain level of fitness is essential.
Wage
£14,722.50 a year
Regular pay reviews dependant on performance
Training course
Business administrator (level 3)
Hours
Monday to Friday 8.30- 4.30 (30 minute lunch break)
37 hours 30 minutes a week
Possible start date
Thursday 1 May
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Tasks including but not limited to purchase ledger, sales ledger, stock control, website maintenance
* Training on Sage 200 Software, initially the basics but gradually progressing; and on going training on Microsoft Office. Business strategy and product training throughout
* General warehouse support/training so a level of physical strength and fitness is required
Where you’ll work
1A Generation House
Crab Apple Way Vale Business Park
Evesham
WR11 1GP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SMART TRAINING AND RECRUITMENT LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
More training information
IMPORTANT: in order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency or hold a valid visa that meets the exceptions to this rule.
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.
Requirements
Essential qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Desirable qualifications
GCSE in:
* IT (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Number skills
* Initiative
* Physical fitness
Other requirements
English and Maths skills are essential and IT very desirable. Candidates must have some experience at using at least some Microsoft office programmes as a minimum (i.e. Word/Excel). Some general warehouse support will be required, including training on products. Therefore candidates must have a certain level of physical strength and fitness. Online courses will be provided (i.e. manual handling, data protection and GDPR, cyber security awareness, etc.).