[Marine Hotel]
Marine Hotel, Marine Hotel, 2-6 Adelphi Road, Paignton, Devon, TQ4 6AP
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Our hotel the Marine Paignton has built up a reputation for its exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests.
The Marine Paignton is managed by RBH management. We believe our people are our biggest asset and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are enthusiastic about the industry and always on the lookout for new talent to join us on our journey...
At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance.
A DAY IN THE LIFE OF A RESTAURANT AND BAR MANAGER at THE MARINE HOTEL PAIGNTON
What you will be doing...
Your role will involve leading and managing our restaurant and Bar and all it entails.
Reporting to the general manager, you can expect your working day to include the following.
* Oversee daily operations of the restaurant and bar, including managing staff, ensuring customer satisfaction, and maintaining quality standards.
* Train and develop staff members in areas such as customer service, food safety, and restaurant policies.
* Monitor and maintain cleanliness and sanitation standards in the dining areas.
* Manage customer complaints and resolve issues in a timely and professional manner.
* Manage budgets, control costs, and optimise profitability.
* To ensure that guests are dealt with in a professional manner in accordance with company standards.
* Coach staff maximise sales by ensuring our team are upselling at every opportunity.
* Create, implement, and maintain new operational procedures within the department.
* To oversee the training and development of all restaurant and bar staff, ensuring they have the necessary skills and knowledge to effectively assist guests.
* Monitor the performance of all restaurant and bar staff, providing feedback, coaching, and support to ensure that they meet performance targets and deliver excellent customer service.
* Supervising the restaurant and bar team members to ensure all company procedures, standards and brand values are being adhered to and delivered.
* Conducting absence and performance management as per company guidelines
* Manage any conflicts or issues that arise among other employees, mediating disputes and finding solutions to maintain a positive and productive work environment.
* To function as duty manager for the hotel as part of a rota system.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of restaurant and bar manager, you will need the following qualities and skills.
* Previous restaurant management experience necessary
* Strong leadership skills with the ability to effectively manage a team.
* Ability to coach and train teams.
* Excellent communication and people skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Proficient in computer software applications related to restaurant management.
* Flexible working availability, the working pattern will include evenings and weekends.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
* Discounted hotel room rates for you and your friends & family.
* Extra days holiday for your birthday.
* Flexible working arrangements.
* Pension.
* Free meals on duty saving you over £1000 per year.
* Training and Career progression opportunities.
* Recommend a Friend Scheme.
* Gratuities and Service charges paid.
* Discounts in supermarkets and days out.
* Salary of £27,000
*
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
Marine Hotel Marine Hotel, 2-6 Adelphi Road, Paignton, Devon, TQ4 6AP
* Job Ref RBH14640
* Branch Marine Hotel
* Location Paignton
* Salary/Benefits £27000 + Service charges + benefits package including discounted hotel stays
* Contract type Permanent
* Hours Full Time
* Shift pattern As per business needs, Can include AM, PM weekend shifts
* Hours per week 40
* Date posted 07/08/2024
* Closing date 20/09/2024