Job summary The band 3 Administrator (fixed term) will be a flexible resource to support teams in the provision of services to include organisation of work for self and other team members and may have front line contact with service users, carers, the general public or other external stakeholders, as well as internal colleagues. The Administrator will support the MHLD-ADHD team. Main duties of the job Customer service and communication The post holder will have developed skills in customer care which they will use to in their transactions with clients/other externalstakeholders and internal colleagues Technical/Equipment/Processing systems and information The post holder will be using basic office skills in Word,Outlook and Excel The post holder will also be maintaining records on electronicsystems such as RiO Development of documents will be required eg .letters, spreadsheets and reports to KMPT standards Completeness and data quality The post holder will be expected to maintain patient confidentiality and demonstrate appropriate use of email, calendar and centralised booking systems Organisation/Autonomy The post holder will prioritise workload and interpret urgent natureof calls and people presenting in person in order to pass promptly into those appropriately qualified personnel for action Supervision/Delegation The post holder will work autonomously but will receive regular supervision and appraisals by their line manager Document preparation and record keeping The post holder will be expected to produce high quality documentsfrom a variety of software Financial resources The post holder may maintain basic financial records Health & Safety As with all posts, observe the required health and safety rules andtake personal responsibility for the security of the area within which they work About us Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service. Our strategy Our mission is what we set out to do every day We deliver brilliant care through brilliant people. Our vision is where we want to be in the future To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time. Date posted 10 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum Contract Fixed term Duration 12 months Working pattern Part-time Reference number 380-FR0557 Job locations Laurel House 41 Old Dover Road Canterbury, Kent CT1 3HH Job description Job responsibilities The main responsibilities of this post will focus on customer service, organisation and related administrative tasks eg. diary management, organising meetings, producing letters and updating records. This includes maintenance of effective and efficient working systems and supporting business and performance management.Please see the attached job description for further details. Job description Job responsibilities The main responsibilities of this post will focus on customer service, organisation and related administrative tasks eg. diary management, organising meetings, producing letters and updating records. This includes maintenance of effective and efficient working systems and supporting business and performance management.Please see the attached job description for further details. Person Specification Training Essential GCSE in Maths and English or equivalent Experience Essential Previous employment or administrative/office work for minimum of 2 years Previous experience in a customer facing role Desirable NHS experience Knowledge and Skills Essential Preparation of documents to high quality using Microsoft packages Accuracy and attention to detail Desirable Experience using RiO Person Specification Training Essential GCSE in Maths and English or equivalent Experience Essential Previous employment or administrative/office work for minimum of 2 years Previous experience in a customer facing role Desirable NHS experience Knowledge and Skills Essential Preparation of documents to high quality using Microsoft packages Accuracy and attention to detail Desirable Experience using RiO Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kent & Medway NHS & Social Care Partnership Trust Address Laurel House 41 Old Dover Road Canterbury, Kent CT1 3HH Employer's website https://www.kmpt.nhs.uk (Opens in a new tab)