We are seeking a dynamic and experienced Deputy Store Manager to join our team in Hartlepool, United Kingdom. As a key member of our management team, you will play a crucial role in driving store performance, leading staff, and ensuring exceptional customer service.
Responsibilities:
* Assist the Store Manager in overseeing daily operations and achieving sales targets
* Lead, motivate, and develop a high-performing team of sales associates
* Ensure excellent customer service standards are maintained throughout the store
* Manage inventory levels, stock replenishment, and visual merchandising
* Analyse sales data and implement strategies to improve store performance
* Handle cash management and financial procedures accurately
* Resolve customer complaints and address staff concerns promptly
* Maintain a clean, organised, and safe store environment
* Implement and enforce company policies and procedures
* Cover for the Store Manager in their absence, taking full responsibility for the store
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