Retail Supervisor
Permanent
Part-time – 21 hours per week
Midlands
£16,254.09 per annum
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire.
The Museum is looking to recruit an experienced Retail Supervisor. Assisted by the Retail Manager, you will be responsible for supervising day-to-day retail operational activity and ensuring the provision of consistently high standards of customer care. You will help to maximise the commercial return from the Museum’s retail activities and experiences, as well as supporting all commercial operations and delivering an excellent visitor experience.
The right candidate will have a proven track record in commercial retail sales, EPOS and stock control systems, coupled with the promotion and delivery of a high standard of customer service. We are looking for someone with prior supervisory experience and passion for leading and motivating a team, as well as driving the standards of both service and sales.
Travel between the Museum’s sites will be necessary from time to time, as well as attending off-site events, trade shows, and training courses, which may require overnight stays.
This role will be based at our Midlands site and requires working 21 hours per week, 7 hours per day on any 3 days out of the 7-day week, including weekends, bank holidays, and early mornings/evenings, as necessary.
To apply:
1. Please click on the ‘Apply Now’ button below to apply for this role. You will be taken to our applicant tracking system.
2. Closing date for applications: 16 February 2025
3. Interviews will take place on: 25 February 2025
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