Job summary Applications are invited from enthusiastic individuals to work as a member of the Accounts Payable team. The post holder will work as a member of a team responsible for ensuring that invoices are processed promptly and accurately in accordance with the Trust's Standing Financial Instructions, and to ensure compliance with internal procedures and statutory obligations. We spend around £1.6billion each year to provide over two million patient episodes, and it is essential that we have the best team helping and supporting us in being the best organisation we can possibly be. To help us do this we are now seeking a Query Resolution Officer within the Accounts Payable team. The postholder will work closely with a friendly and supportive team as well as clinical and corporate colleagues to support a first-class Finance team to ensure we provide the best possible care to patients and deliver the best value for money for the people of Sheffield, South Yorkshire and beyond. An effective working knowledge of IT packages and MS Windows, and strong numerical and team working skills are essential. Excellent communication skills and the ability to meet tight deadlines are vital. NHS experience and knowledge is desirable but not essential. Main duties of the job To ensure that supplier's invoices are processed promptly and accurately in accordance with the Trust's Standing Financial Instructions. To undertake standardised processes and procedures on the relevant daily, weekly, monthly or annual cycle To maintain the Trust's Accounts Payable Helpdesk function, providing resolution for external queries. To ensure Trust compliance with the statutory obligations of the Late Payment of Commercial Debt (1998) Interest Act (as amended). To assist in maintaining the timely and effective functioning of the Accounts Payable function underpinning the Trust's business operations. About us We are committed to recruiting and developing a diverse pool of talented people who want to be part of making STH a thriving and PROUD place to work and ensuring we continue to flourish and succeed in improving the lives of the people we are proud to serve. If we sound like the kind of organisation you would like to work in, we would be delighted to speak to you about this role. You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives. Date posted 01 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa/pro rata for part time staff Contract Permanent Working pattern Full-time Reference number 190-8490-DIR Job locations Northern General Hospital Herries Road Sheffield S5 7AU Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Person Specification Qualifications Essential 5 GCSEs at Grade C/4 including Maths and English (or equivalent qualification/experience) and 2 A Levels (or equivalent qualification/experience) and part AAT Qualified OR Demonstrable experience of Accounts Payable and Goods Receipting process. This includes working in an environment with payable values/volumes in excess of £425m/230k pa. Knowledge of the Financial Governance arrangements in place: Standing Orders, Standing Financial Instructions, and Schemes of Delegation Knowledge of procurement processes from a financial perspective in relation to the operation of non-pay expenditure. Desirable ECDL (or equivalent qualification/experience) Experience Essential Relevant experience of working in a high-volume financial environment Demonstrable experience of Purchase Ledger systems Knowledge of NHS Financial regime, including NHS VAT regime Experience of manipulating/ interrogating ledger and information systems. Demonstrably good IT skills including Advanced Excel skills. Desirable NHS Finance experience Knowledge of GPDR/ Information Governance requirements. Knowledge of Integra Finance System. Skills Essential Strong oral and written communication skills and good verbal reasoning. High degree of numeracy Ability to meet deadlines through effective organisational and planning skills. Ability to remain calm and professional during payment queries from suppliers. Flexible and adaptable - able to manage competing and changing workloads. Methodical approach to work and attention to detail. Strong Customer Service skills and professional approach. Ability to question and learn quickly. Ability to work under own initiative. Person Specification Qualifications Essential 5 GCSEs at Grade C/4 including Maths and English (or equivalent qualification/experience) and 2 A Levels (or equivalent qualification/experience) and part AAT Qualified OR Demonstrable experience of Accounts Payable and Goods Receipting process. This includes working in an environment with payable values/volumes in excess of £425m/230k pa. Knowledge of the Financial Governance arrangements in place: Standing Orders, Standing Financial Instructions, and Schemes of Delegation Knowledge of procurement processes from a financial perspective in relation to the operation of non-pay expenditure. Desirable ECDL (or equivalent qualification/experience) Experience Essential Relevant experience of working in a high-volume financial environment Demonstrable experience of Purchase Ledger systems Knowledge of NHS Financial regime, including NHS VAT regime Experience of manipulating/ interrogating ledger and information systems. Demonstrably good IT skills including Advanced Excel skills. Desirable NHS Finance experience Knowledge of GPDR/ Information Governance requirements. Knowledge of Integra Finance System. Skills Essential Strong oral and written communication skills and good verbal reasoning. High degree of numeracy Ability to meet deadlines through effective organisational and planning skills. Ability to remain calm and professional during payment queries from suppliers. Flexible and adaptable - able to manage competing and changing workloads. Methodical approach to work and attention to detail. Strong Customer Service skills and professional approach. Ability to question and learn quickly. Ability to work under own initiative. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust Address Northern General Hospital Herries Road Sheffield S5 7AU Employer's website https://www.sth.nhs.uk (Opens in a new tab)