* Category: Transformation and Change Management
* Contract type: Fixed term
* Working hours: 36 hours per week
* Posted on: 10 March 2025
* Location: Woking, Surrey
Description
This salary range for this role is £59,868 to £65,755 per annum, based on a 36 hour working week.
We have 6 Transformation manager roles available which are offered as 12 month fixed term contracts to support our Children, Families and Lifelong Learning Directorate with focused programmes of work.
This role offers hybrid working with an expectation that at least two days per week will be spent in locations across Surrey. This includes one day a week with the team who are based in our Woking office, with another spent in Surrey dependent on business requirements.
Rewards and Benefits
* 26 days' holiday (prorated for part-time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service.
* Buy up to 10 days of additional annual leave
* Up to 5 days of carer's leave per year
* An extensive Employee Assistance Programme (EAP) supporting health and wellbeing
* A generous local government salary related pension
* Lifestyle discounts including gym, travel, shopping and many more
* 2 paid volunteering days per year
* Learning and development hub where you can access a wealth of resources
* Paternity, adoption and dependents leave
About Us
Our guiding principle, 'No One Left Behind', is at the heart of everything we do in Surrey. It shapes our priority objectives and the way we deliver services. The Children, Families and Lifelong Learning (CFLL) Directorate is committed to investing in internal transformation teams. These teams are crucial in driving high-impact changes in Children's Social Care (CSC) and Additional Needs and Disabilities (AND). They will also spearhead various projects aimed at improving service delivery and efficiency, ensuring we stay true to our guiding principle.
The transformation teams are dedicated to shaping, driving, and facilitating sustainable change and improvement for children in Surrey. By partnering with, challenging, and supporting our stakeholders, we strive to achieve better outcomes for children and young people, against a challenging financial context.
We are looking for transformation professionals with consultancy, project and programme management experience in Children's Social Care, Special Educational Needs and to support our Directorate wide efficiencies programme.
Our Children's Social Care programme will support the Corporate Parenting and Family Resilience and Safeguarding teams to deliver interventions at the earliest opportunity, working with our partners to ensure that we support families to prevent the escalation of need. For children that do come into our care, our focus is for children to be placed within 20 miles of Surrey to increase their opportunities for improved outcomes through building our own in-house residential and fostering provision.
Our Additional Needs and Disabilities Transformation Team work directly with service leads and operational teams both within Surrey County Council Education and Lifelong Learning but also across our partners including health commissioners and providers, education settings and the voluntary and community sector. The AND Transformation Programme works to deliver the full programme of improvements outlined in our AND Partnership Improvement Plan following our Ofsted inspection in 2023 and those objectives set out in our AND Partnership Strategy, as well as the conditions of our Safety Valve agreement.
The CFLL Directorate efficiencies programme comprises a range of projects across teams and services that will realise savings to ensure that the Directorate delivers a balanced budget. These projects range from implementing new technologies to reviewing and improving cross-division processes.
To support you in your overall insight into our Transformation Manager roles with Surrey please see below some helpful links for further reading and context linking to CSC, Efficiencies and AND:
As a Transformation Manager for CFLL you will work collaboratively with the service to identify the root causes to problems, identify and evaluate solutions and recommend the implementation approach for the preferred options using a range of consultancy tools and techniques. This may include delivering workshops, data analysis, best practice research, shadowing, workstream meetings and steering groups.
You will be skilled in business case development, financial and benefit management and data interpretation, analysis and visualisation. Ensuring that the service, including partners where relevant, feel ownership of your deliverables and are invested in the changes you are proposing.
You may lead the redesign of whole services in response to changes in demand and finances or from statutory change, using methodologies such as Target Operating Models and Service Blueprints. You would also be responsible for designing the change management approach including communication and engagement.
We are looking for motivated individuals who can bring their expertise in leading large scale and complex change for the Children's Social Care and Additional Needs and Disabilities transformation and to deliver efficiency targets across the Directorate. You will apply consultancy tools and techniques to support Surrey's Children's Services to grip challenges and tackle these head on so that we deliver positive sustained change that our children and families can benefit from.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
* Degree or equivalent experience at management level, demonstrating both knowledge and practical application of change management, project management and continuous improvement methodologies.
* Previous consultancy skills and experience in a Children's Services / Education environment.
* Ability to communicate effectively across all mediums with internal and external stakeholders at senior levels in a complex political environment to establish service requirements and priorities.
* Ability to lead and coach staff and to develop broader internal consultancy experience.
* Strong analytical skills with the ability to evaluate problems, assess risk and identify or suggest solutions.
To apply you will need to upload your CV and answer the following questions:
* Please tell us about the key skills and experience you have in Children's Social Care, Additional Needs and Disabilities or service efficiencies that you will be able to bring to this role.
* Please provide an example of a transformation project you have led, detailing the challenges you faced, any strategies you used, and the measurable outcomes achieved?
* Please tell us about a transformation project you are most proud of and why.
* Given what you know of the well documented challenges in Children's Social Care and / or SEND area, what do you see as the top priorities/ areas of focus?
Contact Us
Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment.
The job advert closes at 23:59 on Sunday the 23rd of March 2025. Interviews are planned for the 1st or 2nd April 2025 and will be held in person at our Woking office.
There will be a numeracy and scenario assessment as part of the interview. It is anticipated that the assessment and interview process will take approximately an hour and thirty minutes.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
Surrey has both urban and rural areas. You will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area to attend stakeholder meetings as required. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfill the requirements of the job.
Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
* The candidate has evidenced the minimum criteria for the role through their application
* The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
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