Construction Assistant
Location - Dumfries District
Salary - From £30,400 up to £38,000 per annum (Based on experience) plus excellent benefits and career progression opportunities.
Full Time / Permanent
Closing Date: 5/11/2024
Help us create a better future, quicker
Role
As our Construction Assistant you will work for the districts supporting the delivery of engineering projects and work programmes. This includes assisting the Team Leaders and Project Managers with the creation and organisation of a discrete work programmes, arrangements with customers in advance of works and customer coordination.
* Respond to several different challenges in this role, requiring a degree of experience and knowledge to ensure effectiveness.
* Operate with openness, honesty and integrity, striving to maximise productivity within the section, thus reducing operational costs.
* Support delivery of a full balance of work activities, aligning with overall Energy Networks objectives and goals.
* Take ownership of tasks and lead overall objectives to improve safety and customer service culture across the organisation.
What you ll be doing
As our Construction Assistant you will:
* Contribute as an effective District team member.
* Assist in the construction and design of work programs and associated engineering scheme proposals.
* Co-ordinate with Cable Excavation Contractors to ensure work complies with standards.
* Interface with Customer, Site Agent and Resources to ensure project progression and work acceptance, addressing issues as they arise.
* Prevetting customers as per the Distribution Outage Policy (DOP).
* Receive notification of work remotely.
* Provide management reporting as required.
* Provide Site support for customer enquiries and resolution of complaints.
* Use innovative IT systems and improved processes to achieve efficiency and increase performance.
* Comply with Company Health, Safety and Environmental requirements.
* Comply with external and internal levels of service.
* Respond appropriately to Customer Complaints, taking ownership and resolving as appropriate.
* Deliver excellent customer service to all aspects of your operation and instil this in your team, actively promoting customer service standards.
* Ensure assigned resources are deployed to maximum effectiveness.
* Minimise travel and non-productive time.
* Focus on continuous improvement through quality processes.
* Minimise discretionary spend and ensure proactive control of all costs.
What You ll Bring
As our Construction Assistant you will have:
* Working knowledge of Energy Networks policies, procedures and working practices.
* Working knowledge of health, safety and environmental legislation.
* Awareness of network development policies and procedures.
* Developed customer service skills.
* Knowledge of network and business data and network management systems.
* Contract & SLA management and general commercial & regulatory awareness.
* Negotiation, communication and people motivation skills.
* Ability to devise solutions to complex problems/challenges.
* Resource planning and work management skills.
* Proven experience in a relevant area.
* Knowledge of how Energy Networks electrical network operates.
* Knowledge of the competitive connections market.
* NRSWA Regulations.
Minimum Criteria
* Either a crafts qualification, apprenticeship or S/NVQ, with proven experience in a relevant area.
* Working knowledge of company Health & Safety requirements and compliance.
* Working knowledge of Energy Networks policies, procedures and working practices.
* An effective and confident written and verbal communicator.
* Computer literacy - e.g. Microsoft Office suite.
* Driver's license is essential.
* Local area knowledge of Dumfries is desired.
What s in it for You
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.
Our benefits include:
* 36 days annual leave
* Holiday purchase - perfect your work/life balance with extra annual leave
* Share Incentive Plan and Sharesave Scheme
* Payroll giving and charity matched funding
* Technology Vouchers - save more and spread the cost of your technology purchases
* Count us in - pledge to reduce carbon emissions and help fight climate change
* Electric Vehicle Schemes - to help you transition to green/clean driving
* Cycle to Work scheme and public transport season ticket loans
* Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
* Life Assurance (4x salary)
* Access to 'nudge' financial wellbeing support
* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England.
We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
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