Join Our Team! Receptionist Wanted for Our State-of-the-Art Orthodontic Practice
We are a state-of-the-art NHS and private orthodontic practice with an amazing, supportive team, and we’re looking for a motivated individual to join us as a Receptionist.
What Makes Us Unique?
* A modern, patient-focused practice.
* A friendly, skilled support team to help you every step of the way.
Training provided to the right candidate to help you grow into the role.
What You'll Be Doing:
* Welcoming patients warmly and providing exceptional customer service.
* Managing a busy front desk, including coordinating 4 clinical diaries.
* Confidently handling phone calls in a polite and professional manner.
* Scheduling appointments in line with practice policies.
* Processing external referrals and GP17-O submissions.
* Sending letters to referring dentists and handling correspondence.
* Completing daily and weekly checklists to ensure smooth operations.
* Managing lab work—checking it in and organizing dispatch as required.
What We’re Looking For:
* A motivated and organized individual who thrives in a busy environment.
* Previous customer service experience (preferred but not essential).
* A confident communicator with excellent phone manners.
* Attention to detail and a proactive attitude.
Why Join Us?
* Become part of a thriving, patient-focused orthodontic practice.
* Benefit from on-the-job training and support to grow your skills.
* Work in a positive, collaborative environment where your contribution matters.
If you’re ready to bring your enthusiasm and organizational skills to our team, we’d love to hear from you! Please send your CV and a short cover letter to clairevass@g1dental.com.
We can’t wait to meet our next team member!
Job Type: Full-time
Pay: From £11.50 per hour
Expected hours: 37.5 per week
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Company events
* Company pension
Education:
* GCSE or equivalent (preferred)
Experience:
* Medical Receptionist: 1 year (preferred)
Work Location: In person
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