About the role of Customer Liaison Officer
As a Customer Liaison Officer, you'll be the go-to for all client/customer communication, ensuring both parties are kept up to date within the Social Housing refurb projects.
Responsibilities for Customer Liaison Officer
1. Become an integral part in resident and community engagement initiatives and communications between tenants and clients.
2. Coordinating access arrangements when necessary and resolving issues quickly and efficiently.
3. Using your communication skills, you'll be the face of the company to ensure all parties involved are comfortable and well informed.
Requirements for Customer Liaison Officer
1. Previous experience in a similar role - Tenant Liaison Officer/Resident Liaison Officer etc.
2. Excellent communication and negotiation skills.
3. UK Driving Licence.
What we offer for Customer Liaison Officer
1. Salary from £27k - £31k (dependant on experience).
2. Car Allowance/Company Car.
3. Bonus based on KPI's.
4. 26 Days Holiday + 8 Bank Holidays.
5. Life Assurance.
6. Private Medical.
If you want to hear more about this Customer Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
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