Are you an expert in logistics and exports?
Are you fluent in French and passionate about delivering first-class customer care?
This could be your next opportunity!
JOB TITLE: Sales and Logistics Administrator - French speaking
COMPANY: Manufacturing
CONTRACT: Permanent
HOURS: Monday to Thursday 8:00am-4:30pm and Fridays 8:30am-4pm
START: ASAP
SALARY: up to £28,000pa
LOCATION: Hedge End
CULTURE: Passionate and collaborative team
About the role:
* Answer all enquiries in a timely manner via telephone and email
* Provide customer quotes and follow up as required
* Process orders accurately
* Liaise with production and supply chain to ensure details of availability
* Source quotes and confirm bookings and shipping requirements with transport couriers
* Prepare shipping and arrange for export documentation
* Issue customer invoices and liaise with finance on customer payments
* Resolve any invoice/payment queries between customer and internal finance team
* Manage and respond to after-sales enquiries, including but not limited to returns, technical advice, complaints, warranties, credits, etc.
To succeed in this role, you'll need:
* A minimum of 2 years' experience within an order administration environment
* Fluent in written and spoken English
* Fluent in written and spoken French
* Well organised, accurate, articulate, and able to prioritize workload under pressure to meet deadlines
* Attitude to complete the tasks on time
* A pro-active 'can do' attitude
* Confident in making decisions
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