Job Description
Our client is a niche 'Hi-Val Freight Forwarder' based in Sunbury-on-Thames and is looking for an Import Clerk to join the current Import team, to assist with the smooth running of the department. Working 09:00-17:30 Monday to Friday, including a one-hour break each day.
The role of Import Clerk will involve, but is not limited to, the following responsibilities:
* Monitor Pre-Alerts from foreign agents and raise import files.
* Create records in the ERTS system ready for clearance.
* Handling files from start to finish.
* Ensure all relevant and legal documentation is in place for Customs Clearance.
* Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
* Ensure the client file is completed with the release information before delivery is organized.
* Support management with deliveries in the transport department, taking into consideration size, value, location, and urgency of delivery.
* Support management to ensure that we are meeting the client's needs.
* Represent the company by demonstrating high levels of customer service and a professional attitude at all times.
* Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.
In return for all this, we offer the following:
Annual Leave:
* 28 days per annum (including 8 national holidays).
* Annual leave days increase with longevity.
Annual Salary Reviews & Performance Bonuses:
* Salaries reviewed annually and any potential increase is based on performance & longevity.
* Discretionary bonuses are awarded based on performance.
Uniform:
* Full uniform & company phone provided (where required).
Opportunities:
* An opportunity to progress your career across the business.
Other benefits:
* Salary Sacrifice Pension Scheme (subject to eligibility).
* Free access to an independent digital financial wellbeing platform & coach to help you manage and save your money.
* Cycle To Work Scheme - administered through 'Green Commute Initiative' (subject to qualifying criteria).
* Electric Car Scheme - administered through 'The Electric Car Scheme' (subject to qualifying criteria).
* Enhanced sickness pay (subject to qualifying criteria).
The knowledge, skills, and experience required from our Import Clerk are:
Essential:
* Have a good knowledge of import procedure codes and various import entries.
* Hold a full UK driving license, or be able to easily commute to our Sunbury office.
* Have a good knowledge of the English language, both verbal and written.
* The ability to prioritize and organize own workload to tight deadlines.
* Strong communication skills: the ability to communicate effectively with the client and colleagues.
* Be a team player in the import team, as well as working with members of staff across all other departments.
* Sound knowledge of IT - Word, Excel, and experience of using a CRM system.
Desirable:
* Experience of transporting valuable goods.
* Knowledge of London and the local area.
Due to the nature of the role, there are a number of compulsory checks that must be carried out:
* A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
* A full 5-year reference history, with any gaps in employment scrutinized and accounted for.
* A driving license check.
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