We are working closely alongside a Local Authority in Lewes to assist with the appointment of a Retirement Housing Advisor, on a 2-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £14.50 - £18.26 per hour
Summary:
The Retirement Housing Advisor will support the delivery of an effective tenancy management service for older and vulnerable tenants. The role involves encouraging independence, responding to customer concerns, managing tenancy-related processes, and liaising with partner agencies while ensuring confidentiality and compliance with data protection laws.
Responsibilities:
Support tenants in maintaining independence by promoting self-service options.
Assess risk and vulnerability, referring cases to relevant partner agencies when needed.
Ensure compliance with statutory landlord and health & safety requirements.
Manage urgent tenant queries and concerns, prioritizing actions as necessary.
Maintain and update customer records in line with data protection regulations.
Assist in developing guidance materials for internal teams.
Promote the councils presence through social media to engage with the community.
Qualification:
Good standard of general education including GCSE at grade C or above or equivalent in English and Maths.
Please note:
You should be available to work immediately or at a short notice.
You should have right to work in U.K
This role requires an enhanced DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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