The Newcastle upon Tyne Hospitals NHS Foundation Trust
We are looking for a dynamic highly motivated Ward Clerk to join a nurse-led team on the paediatric day unit.
* Interview date: Monday 25 November 2024.
* Part time 15 hours - 2 days per week
Main duties of the job
This is an exciting new opportunity for an individual who is dedicated to improving patient care. We are looking for a reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands within a fast-paced environment.
You must be able to be courteous, respectful and helpful at all times as you will be primarily responsible for the reception area and greeting patients. We are looking for someone who can work independently as a Ward Clerk whilst integrating into the wider MDT.
Basic IT knowledge is essential. Previous experience with e-record and working within a ward clerk environment is desirable. Training will be provided for use on the systems used within the directorate.
The role involves providing a front-line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner. You will provide a meet and greet service to visitors, patients and staff. A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for all admissions, transfers and discharges of patients.
You will be responsible for booking appointments for patients and beds for specialty teams. Additional duties will include stock ordering, supporting the nursing team and bed management team.
Job responsibilities
To provide and maintain efficient and effective administrative support to the Ward Sister/Charge Nurse and multidisciplinary team.
Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
Ensure case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc). Ensuring PAS system is up to date and accurate.
Registration of new patients and all confidential information relevant to the same.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
* NVQ Level 2 qualification/experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
* Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent.
Knowledge & Experience
* Previous experience working within the NHS.
* Knowledge of the eRecord, Mermaid, Casis, ERA and/or Tracking systems.
Skills & Abilities
* Basic IT skills.
* Ability to communicate with members of the public and healthcare providers.
* Able to work effectively alone or as part of the multidisciplinary team.
* Effective organisation and time management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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