REED Wolverhampton are working alongside a leading International company based in Cannock to recruit.
This business puts its people at the heart of its organisation and has strong core values to ensure they provide a great place to work.
We are looking for a Customer Account Manager to join their vibrant team. The purpose of the position is to assist the parts sales, customer accounts, and warehouse functions to deliver great service and increase revenue.
The main duties of this role are:
1. Handling customer enquiries and building relationships
2. Receiving and processing parts orders
3. Raising quotes and invoices
4. Scheduling maintenance and services
5. Engaging with existing and lapsed customers to promote service packages and warranties
6. Coordinating deliveries and general administration tasks
The ideal candidate will have the following skills and experience:
1. Experience of working within the hire/services sector, parts sales, or working with machinery
2. B2B experience within a sales/account management role and a strong customer service background
3. Forward thinking with a positive mindset and the ability to handle objections
4. Excellent organisation skills, works well under pressure, and in a team environment
5. A good working knowledge of Microsoft packages, including Excel
Salary: Very competitive. Free onsite parking plus additional company benefits and a progression path.
Working hours: Mon - Fri 8.30 - 5.00 pm
If you feel you have the experience required, please apply now to work for this fantastic company.
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