Circa £20,000 - £25,000 Salary (dependant on experience)
Full Time position, but Part-Time hours could be considered
Permanent Contract
Location: Huntingdon NFU Mutual office
Monday – Friday 9am – 5pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual, we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual is famous for.
An exciting opportunity has now arisen within the Huntingdon Agency.
About the role:
Your role will include handling existing motor, personal and commercial insurance policies for our current customers, as well as initiating new policies for clients new to NFU Mutual. You’ll apply your excellent, professional telephone manner to deal with any queries and to make the most of every prospect. With your flexible approach, you’ll provide administrative support and perform other office duties as required with ‘can-do’, pro-active enthusiasm.
The chances are, you'll have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people-oriented approach to everything you do. As a confident individual, you’ll consistently translate potential into revenue and will relish the challenge to drive growth of a truly customer-focused local business. Above all though, you’ll relish the challenge of being part of a customer-focused team. In return, you can expect full training in a friendly and supportive environment.
Ideally, we are looking for a candidate who has (but not essential):
* Sales and customer service experience
* Confident & effective communication skills, both written and verbal
* Good IT skills
* Enjoys problem solving and working as part of a small team
* A flexible and open attitude
* Good organisational skills and able to work to deadlines as required
Closing date for all applications: 10th December 2024.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles, you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.
Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
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