Job summary We are looking for an enthusiastic, experienced, friendly candidate to join our reception team in Scunthorpe to provide a comprehensive administration and reception service to a busy primary care mental health team. Previous experience of working in the NHS or other large public sector organisation and using an electronic records system i.e. SystmOne would be an advantage. Main duties of the job This post would suit a highly motivated, organised, and friendly individual with excellent administrative/reception experience, good attention to detail and outstanding communication skills. The successful candidate will undertake many duties alongside working on the service main reception. This includes greeting service users and visitors, dealing with general enquires both face to face and over the telephone, booking clinic rooms, managing email accounts, general administrative duties such as checking deliveries, sorting the post, data input, processing referrals into the service, maintaining clinic diaries, management of medical records and related documents, building duties and working with clinicians and the management team to ensure quality service delivery. There is a requirement to attend training at other sites in Doncaster and there will be a requirement to cover reception duties in other areas in the surrounding locality where clinics are held. About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook Date posted 07 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum, pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 376-NLTT-0113 Job locations NHS North Lincs Talking Therapies 19 Market Hill Scunthorpe DN15 6SS Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role. Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role. Person Specification Experience Essential RSA stage II typing/word processing or equivalent - good keyboard skills Experience of general office procedures, i.e. filing, photocopying, message taking, telephony typing Desirable Ability to deal with members of the public Understanding of confidentiality and data protection Knowledge Essential Good standard of education (Grade C or above in English and Maths GCSE or equivalent desirable) Experience in administration/reception, general office procedures i.e. word, excel, email etc. Desirable Previous NHS experience or other large public sector organisation would be an advantage Previous experience of using an electronic records system would be an advantage i.e. SystmOne Person Specification Experience Essential RSA stage II typing/word processing or equivalent - good keyboard skills Experience of general office procedures, i.e. filing, photocopying, message taking, telephony typing Desirable Ability to deal with members of the public Understanding of confidentiality and data protection Knowledge Essential Good standard of education (Grade C or above in English and Maths GCSE or equivalent desirable) Experience in administration/reception, general office procedures i.e. word, excel, email etc. Desirable Previous NHS experience or other large public sector organisation would be an advantage Previous experience of using an electronic records system would be an advantage i.e. SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Rotherham Doncaster and South Humber NHSFT Address NHS North Lincs Talking Therapies 19 Market Hill Scunthorpe DN15 6SS Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)