Customer service assistant - nights
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
* Flexible hours
* Career progression
* Paid holiday
* 25% discount on in-store goods *exclusions apply
* Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
* Wellbeing benefits (Headspace app, Thrive, and Employee Assistance Programme)
* Shopping and leisure discounts
* Free barista-style hot drinks
* Family leave
* Competitive pay rates
* Pension scheme
* Share save scheme
What we are looking for
Individuals with a passion for customer service and who are energized by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on-the-job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
* Making sure that the safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
* Serving customers efficiently, ensuring their needs are met promptly and effectively
* Fostering a positive and inclusive work environment, in line with bp beliefs
* Preparing and serving food and drink items from our Wild Bean Café
* Taking in deliveries, replenishing stock, and stock management tasks
* Being proactive in supporting bp’s offers, promotions, and bp loyalty scheme
* Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply – simply click on apply and have an up-to-date CV ready!
Applicants welcome from 18+
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