The post holder will provide a range of administrative and secretarial duties including filing of clinical and non-clinical correspondence. Welcome staff to the department, guiding them to the appropriate room and answering general questions. Duties will also include typing, scanning, photocopying and ordering office supplies. Maintain and keep databases up to date and provide information for reporting purposes as required. Deliver routine training to colleagues on business systems in use within the department. Attend team brief and other meetings. Prepare papers, record and transcribe minutes/notes of meetings as required. Solve delegated problems logically and make decisions appropriate to the level of work. Liaise in a professional manner with service users, relatives, carers, colleagues, clinicians, GPs and other professionals. The post holder will work independently in a way that ensures the delivery of a high quality service, organizing work to meet the workload peaks and troughs throughout the working day, whilst ensuring deadlines and targets are met. Ensure workload is managed effectively and demonstrate flexibility in thinking, openness of mind and readiness for frequent change. The post holder will respond appropriately to urgent instructions in a timely, accurate and professional manner. Adhere to the Health Board Guidelines and undertake any other duties as appropriate to the nature and grade of the post. May provide day to day supervision of staff. You will be able to find a full job description and person specification attached within the supporting documents.The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.Interviews will be held on 16/12/2024