Customer Service
Start Date: Immediate
Location: Yeovil
Salary: up to £27,755
This is a temporary position for 12 weeks.
Hours of work: 37 hours per week
Dynamite Recruitment is delighted to represent this corporate client in recruiting for an Administrator to join the team in Yeovil. Our clients offer a specialist service and pride themselves on going the extra mile for a customer.
Responsibilities:
1. Providing a front line service for enquiries from customers via telephone, email and digital.
2. Booking in appointments.
3. Follow up on complex enquiries and ensure they are resolved.
4. Use the internal system to update customer accounts.
5. Maintain customers expectations.
6. Deal with any complaints that arise.
Qualifications:
1. Previous call centre experience.
2. Computer literate.
3. Excellent communication skills.
4. “Can do” attitude and willingness to learn.
5. Good eye for detail and strong IT skills.
6. Available to start immediately.
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