Location: Home Based
We are thrilled to be recruiting on behalf of a global leader in the construction products industry, known for innovating, designing, and manufacturing advanced industrial technology. This is a fantastic opportunity for an individual with a passion for design and technical support who is looking to progress their career within a dynamic, multinational organisation.
As a Technical Designer, you will provide best-in-class technical and design support to customers, focusing on software and connector product ranges. This role is ideal for a self-starter who is eager to make a significant impact and develop into a leading subject matter expert within the field.
Provide exceptional technical and design support to customers through the technical helpdesk.
Liaise with key stakeholders to offer solutions to complex design, engineering, and software queries for both customers and internal colleagues.
Contribute to engineering discussions among Technical, R&D, and Software Development teams.
Review internal and customer software releases, providing feedback to the Software Development team as needed.
Contribute to and maintain content on the technical portal.
Support the onboarding of new customers by guiding them through the transition to our software and metalwork products, providing exemplary technical and design support.
Experience in reading architectural and engineering plans and technical drawings.
Proficient in using AutoCAD or equivalent drafting software.
Experience with floor, truss, or timber frame drafting and design software is essential.
Proficient in Microsoft Office Suite.
Competitive salary with a comprehensive benefits package.
Opportunities for career development and progression within a large, multinational organisation.
We are a recruitment agency specialising in mid to senior management roles. Our expertise and industry knowledge allow us to connect top talent with outstanding opportunities.