WHAT WILL THIS ROLE INVOLVE?
This HR Advisor role is a brand-new position, working alongside our existing HR Advisor to deliver an excellent HR service to the rest of the business. This will be a junior HR advisor role, so is ideal for someone looking to take the next step in their career, who has some experience working in a HR capacity (ideally 12 months) wishing to expand on and develop their existing employee relations knowledge/experience.
WHAT WILL YOU BE RESPONSIBLE FOR?
You will work as a team to:
* Develop effective working relationships with stakeholders from across the business
* Manage employee relations issues, ensuring managers have the appropriate skills to deliver consistent and fair outcomes
* Ensure managers are confident in managing performance promptly, fairly and consistently
* Support Sales and Operations Managers and Heads of Departments to build Line Manager capability within their region/function
* Review Employee Engagement results and develop robust action plans in conjunction with regions/functions to make a difference
* Support and encourage colleague recognition, thus ensuring Ryman is seen as a great place to work
* Establish and maintain strong working relationships with the Group Teams
* Support stakeholders to identify resourcing needs through regular and effective talent planning and recruitment activities
* Coach and support stakeholders within the Crewe Retail Support Centre, Field Teams and in stores
* Work closely with the Learning and Development team to support and promote key learning activities
* Proactively lead and develop new HR initiatives in order to add continued value to the business
* Analyse and evaluate absence, attrition and recruitment data effectively
* Take overall accountability for employee administration activities and employee data, complying with GDPR legislation
* Keep up to date with employee legislation
* Champion the Ryman and TPRG culture through demonstrating the Group values and behaviours at all times
WHAT WOULD WE LIKE TO SEE IN YOU?
* Self-confident individual who can establish and sustain effective working relationships with stakeholders across a variety of stores, departments and functions
* Energetic and enthusiastic whilst remaining calm, focussed and professional
* Ability to be adaptable and pragmatic whilst having the confidence to put your case forward on the basis of law or principle when required
* Commercially and strategically aware with a strong customer focus
* Role-model for the TPRG values and behaviours
* Hands on, gets things done and gets involved
* A team player who shares knowledge, ideas and expertise
* Experience in HR within a fast-paced, customer-facing business, preferably in a multi-site environment
* Able to work effectively with others, creating a joined-up approach to HR across Ryman and TPRG
* Proven ability to coach and encourage managers to make the right decisions first time
* Able to provide clear and concise guidance to line managers
* Good organisational skills, with the ability to prioritise and respond appropriately to deadlines
* The ability to constructively challenge others without damaging working relationships
* Vision and creative thinking
WHAT WILL WE OFFER YOU?
* A passionate, dynamic team where your growth, ideas, and impact matter
* A competitive pay package
* Company pension scheme with the option to enhance
* Generous holiday allowance including an extra wellbeing day that gives you time to recharge
* Training programme to help you excel in your role
* Opportunities through our apprenticeship programs to keep building on your skills
* Access to mental health first aiders, wellness sessions, and support groups
* Exclusive discounts across all of our brands and through our benefits hub
* Cycle2Work scheme
* Long service and recognition awards
* Colleague referral scheme
* Company and team social events
* Free on-site parking
* Subsidised canteen
WHO ARE WE?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre.
From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it.
At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who's ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
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