With many years of experience within Lettings, property management, and residential sales, our fun and vibrant family-run client, who specializes in the Gloucestershire Property Market, is now looking for an experienced individual to enhance their team as Property Manager. This will be on a full-time permanent basis within their bright and spacious office in Gloucester.
Our client prides itself on offering a full range of professional property services and providing the best possible customer service to always meet the needs of both client and customer. To be considered for this role, you must have prior experience within Property Management or Lettings where the skills are transferable. The role requires a personable manner, offering great Customer Service to continue the existing dynamics of the business.
You must be willing to work alongside the small and close-knit team to support the needs of the company as a whole. They are a supportive company with a flexible approach. Training will be provided as required, and your work will be valued. You will also be given the opportunity to grow with the company as well as being offered support with industry-specific qualifications.
Responsibilities:
1. General office administration duties including handling emails, calls & walk-in clients.
2. Manage the current property portfolio.
3. Deal with all maintenance issues and liaise with all necessary parties.
4. Keep both tenants and landlords fully updated as required.
5. Arrange all legally required certificates such as Gas Safety, EICR reports, EPC's, CO2 & Smoke Alarms.
6. Arrange & carry out property inspections and send reports to the landlords.
7. Carry out rent reviews on an annual basis and increase rents where necessary.
8. Organize and carry out check-in & check-out inventories of tenancies.
9. Handle the deposit refund process once a tenant has vacated.
10. Negotiate tenancy renewals.
Candidate Attributes:
1. Full UK driving licence is essential.
2. Previous Property Management or Lettings experience.
3. Ability to provide exceptional customer service with strong communication skills at all levels.
4. IT literate.
5. Resilient, with a positive and motivated attitude.
6. Teamwork and the ability to help others when required.
Hours: Monday to Friday, 9am - 6pm + every other Saturday, 9am - 4pm with a day off in the week in lieu.
Salary: £35,000 per annum, depending on experience.
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