Account Management Executive
Fire & Security Systems – Service
Global Fire and Security Systems
Full Time – £DOE
Head Office Based – Nottingham NG2
Job Purpose:
* To improve Global’s market position across select sectors and achieve service contract sales growth by primarily focusing on developing new relationships as well as expansion of existing relationships.
* The Account Executive will compile and maintain a prospect list of desirable target clients, establish key customer relationships, and build extensive knowledge of the current standards, market requirements and conditions.
* The Account Executive represents the entire range of company services to all customers, and gains commitment from customers to buy them from Global.
Responsibilities:
Sales Performance:
* Take full ownership of allocated service sales enquiries, client communications & arranging any necessary site surveys and asset capture.
* Monitor enquiry end dates making sure that we achieve deadlines.
* To achieve sales targets and profit objectives as set by the company.
* Promote the company, products and service.
* Accurately record, process and save related documents.
* Exercise commercial judgement and market knowledge in line with the company’s requirements to determine and maximise the level of gross margin.
* Produce customer maintenance proposals and schedules.
* Submit and process customer credit application forms.
* Process customer contracts / purchase orders and complete customer onboarding process.
* Produce monthly sales forecasts.
Planning and Organising:
* Schedule and monitor workload requirements for sales enquiries which you are responsible for.
* Produce weekly sales enquiries status reports for the Department Managers/Directors.
* Arrange and attend online client meetings.
* Territory planning and time management skills.
* Maintain up to date records and information systems, covering in detail all clients and prospects and the status of current negotiations.
* Maintain up to date client records, systems, contacts and schedules within company CRM.
* Communicate and coordinate with appropriate internal personnel.
Selling Skills:
* Understand and practice excellent all-round sales skills including open questioning, objection handling, etc.
* Generate and develop business from new and existing clients.
* To meet the targets set for orders by:
* Preparing and submitting detailed personalised quotations that reiterate prospects requirements, show proposed equipment satisfies requirements, provides justification, specifies finance options (where appropriate) and details service arrangements and warranties.
* Providing presentations with a positive close to the negotiation.
* Answer to the satisfaction of the client any objections or questions raised.
Person Specification:
Experience:
* 12 months sales or account management experience ideally within the Fire and Security industry or other service industry.
* Experience of working to deadlines and to agreed targets.
Knowledge:
* Knowledge of Fire & Security Systems advantageous.
Personal Attributes:
* Self-motivated.
* Ability to meet deadlines and follow processes.
* Excellent communication skills both written and verbal.
* Customer focused, possess good organisational skills.
#J-18808-Ljbffr