Allied Universal are now recruiting for an exciting and challenging position as Area Security Officer, primarily supporting the Security Team based in Birmingham. As an Area Security Officer for Allied Universal, you will be more than a Security Officer, you will be a key part of our team covering a range of sites within the Birmingham area. You will ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service. We pride ourselves on delivering excellent customer service in a safe and secure environment. When covering your core site in Birmingham, your main duties will include Visitor and Access badge management in the reception area and client's demise. You will be expected to meet and greet staff and visitors and be the first point of contact for any incidents or issues. You will also be expected liaise closely with the Control room team based in Cambridge and assist with investigating faults and door. The role requires you to conduct regular Health and Safety patrols across the demise and report and escalate anything you discover. Throughout the shift you will manage accurately the reporting of incidents and faults and escalate appropriately and be expected to manage emails and any other admin duties. The position is 0 hours only and you will need to be able to work any shift Monday to Friday, for day shifts only. The role is paying £12.25 per hour. Your Time at Work To always provide a Professional Security Provision Provide excellent customer service and to meet and greet staff and visitors into reception Review and manage all visitors and guests who attend site and ensure their experience is always a pleasure. Conduct comprehensive patrols and be a visible presence around the site. Ability to deal with situations and incidents in a calm, confident and professional manner. Ensure you are aware of current AI.s, SOP's and H&S documentation in line with Client and AUS Confidently escalate and relay any emergencies and Incidents to line manager. Competent at completing accurate reports of any incidents/incidents in line with SOP To form strong relationships with onsite Facilities Team on site Various Admin tasks at the direction of the site supervisor Conducting site patrols and reporting any H&S issues found to the GSOC. Our Perfect Worker Programs: Microsoft Word, Microsoft Excel, Windows, Outlook Working knowledge of Access Control and CCTV systems Professional communication and high level of written and spoken English Ability to work under pressure and to tight deadlines Pride in your personal appearance and hygiene To have integrity and respect for colleagues Exceptional time keeping and personal organisation for arriving ready for work. Ability to provide 1st class quality customer service Key Information and Benefits Pay rate of £12.25 per hour Zero-hour contract, covering Monday - Friday Automatic enrolment into the company's pension scheme and staff discounts on several retail stores, restaurants, travel companies, and much more. We offer internal training and development opportunities in an excellent working environment. Opportunity to make a real difference in a position of real responsibility. Life assurance benefit Financial support for SIA Licence & renewal Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Free uniform provided. Refer a friend scheme. G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.