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Job Title: Lead Conduct Compliance Manager – Advisory and Business Change
About us
At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear, we support you for being you.
We want to celebrate your individuality, embrace your personality and welcome you into our culture. It’s the differences of our colleagues that enable us to thrive. We believe our backgrounds, skills and cultures contribute to our shared culture and help us deliver outstanding Customer Experience. Inclusion is the driving force behind our ethos.
At MBFS, we are committed to being a Menopause Friendly Employer. We offer wellbeing support options and resources to assist if you are directly affected by the Menopause, or are supporting someone who is going through the Menopause.
How you’ll play your part
In this role, you will act as a primary point of contact between MBFS' Business Compliance (second line of defence) and MBFS' wider business. The primary purpose of the role is to lead a team of Conduct Compliance Executives managing regulatory and conduct compliance risks by:
* Ensuring that compliance risks are identified, mitigated, remediated and reported on.
* Providing subject matter expert advice and guidance to the business on all matters relating to regulatory and compliance risk.
* Driving engagement on the subject of regulatory compliance and conduct culture at all levels up to and including MBFS' Senior Leadership Team including Senior Management Function holders.
Main Accountabilities
People Leadership:
* Lead and support a team of Compliance Executives responsible for day-to-day advisory and ongoing business change and project delivery.
* Develop the team against individual performance toolkits and their own personal development plans, together with the MBFS business strategy.
* Ensuring outlined and clear objectives, development reviews and monthly 1-2-1 meetings and coaching sessions.
* Provide the team with access to the outcomes provided for in MBFS’ Management and Leadership Charters.
Regulatory advice:
* Lead a team providing specialist regulatory and compliance advice.
* Promote a compliance culture throughout the business, influencing stakeholders, including SMF holders and other senior managers, to deliver compliant products and services which deliver good customer outcomes.
Ongoing process and policy review:
* Lead on the periodic review of MBFS policies and procedures to ensure continuing compliance with applicable FCA or MBM AG requirements.
Horizon scanning and regulatory change:
* Lead the Conduct Compliance Team’s contribution to a monthly legal and regulatory update to the wider MBFS business.
* Lead on gap analysis and the identification and description of operational impacts and other key risks.
* Lead on the advisory component of the MBFS business change process prompted by those gap analyses and impact assessments.
Control and governance
* Improve and implement internal controls and reporting mechanisms that support consistent service levels and quality output from the advisory team.
Senior Managers & Certification Regime:
* Lead the advisory component which maintains a compliant SM&CR framework. Advise Senior Management function holders on their responsibilities for complying with their regulatory obligations.
About you
* Comprehensive working knowledge of FCA principles, rules, and guidance relevant to MBFS’ consumer credit business.
* Working knowledge of the FCA’s requirements as they apply to general insurance distribution.
* Ability to carry out multiple tasks and prioritise workloads to deliver work effectively.
* Excellent communication skills and an ability to engage with a range of stakeholders.
* Strong analytical skills to assist in drawing conclusions from complex data.
What’s in it for you?
We’ll offer you a competitive salary and discretionary bonus structure. You’ll be able to join our pension scheme and access our colleague car schemes.
We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders, and flexible opportunities to support work-life balance.
What’s next?
When you apply, you’ll be asked to complete a short online application where we’ll ask that you include your current CV. The Mercedes-Benz recruitment process reflects our obligations under relevant UK legislation.
Managing your data
We care about your personal data. By submitting an application to us, you agree to process your personal data in support of our recruitment and selection process.
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