Job Title: PROJECT MANAGER Location: WFH and/or BB postcode Travel Required: Occasional Role and Responsibilities Responsible for the safe delivery of projects relevant to the area of expertise. Quoting • Responsible for working with the relevant sales rep or Commercial Manager and accurately compiling quotes on the system ensuring that: o Maximising the required gross margins o Client data is correct o Contacts are correct o Customer purchase orders are received and inputted o Items are priced as per the up-to-date system price list (ask for help on non-line item prices) o New customer and credit checking procedures are followed o Recording accurately all notes, comments, emails, attachments, and complaints in CRM Project Management • Responsible for the safe delivery of projects within key sectors and areas of expertise • Create and deliver project work plans and revise as appropriate to meet changing needs and requirements, working with the sales, finance, and operations team • Identify resources and assign responsibilities • Manage day-to-day operational aspects of the project(s) • Ensure project documents are complete, current, and appropriately stored • Work with customers and suppliers to define and document questions, liaise with the business, as well as other stakeholders • Submit project status reports to stakeholders; anticipate and react to changes • Ensure all aspects of Health and Safety are factored in • Update Projects on CRM constantly • Maximise the required gross margins when planning projects ensuring cost control is maintained throughout, and purchase orders are correctly raised to cover additional works • Negotiate with suppliers to ensure that the best value quotes are obtained Site Customer Visits • Conduct site visits as and when required and report on their progress • Ensure that milestone reviews and payments are completed and followed up • Ensure that meetings with clients are conducted in the most efficient ways possible (face-to-face, digital, telephone) Customer Contact • Maintain a healthy relationship with current clients to ensure future opportunities are explored • Actively seek new potential customers and cross-sell products and services • Report all activity in the company CRM Qualifications and Education Requirements • IT Literate • Active listener • Decision-making • Interpersonal communication • Management of financial resources • Monitoring • Persuasion • Resource management • Time management • Vision • Preferred but not required: o Prince2 o CSCS o SMSTS Additional Notes: The above list of duties is non-exhaustive, and additional duties may be requested by the line manager. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds