You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities:
As a Retail Assistant, your responsibilities will include:
1. Providing excellent customer service.
2. Assisting customers with their queries and purchases.
3. Maintaining store presentation and stock levels.
4. Participating in training programs to enhance skills.
5. Engaging in various store operations as needed.
Benefits:
* Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
* High Street Shopping Discounts: Save money at major high street retailers.
* Share Plans: Become a Kingfisher shareholder with various schemes.
* Gym Membership: 20% off a Nuffield Gym membership.
* Simply Health: Customizable health plans for treatments.
* Long Service Awards: Rewards for career milestones.
* Pension: Award-winning pension plan with contributions up to 14% per month.
* Life Cover: Up to 4x annual salary through Death in Service payment.
* Retail Trust: Free wellbeing resources and counselling service.
* Screwfix and B&Q Discounts: 20% off all products.
* Mind Training: Support and tools for mental health.
* Self-Development: Access to learning tools such as LinkedIn Learning.
* Enhanced Family Leave: Competitive pay terms for parents.
Training Programmes:
We’re growing, and we want our people to grow with us. We offer various training programmes to help you advance in your career:
1. First Steps to Management: A 16-week programme for Service Assistants.
2. Power Up to Trade+: A 12-15 month Trade Supplier Apprenticeship.
3. Trade Up to Branch Manager: A 15-month structured learning programme.
4. Learning for Life: Wider life skills coaching for colleagues and families.
Application Process:
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant role, you’ll also need to complete a Situational Judgement Test.
Interview:
We recommend reading our careers page and visiting your local Trade Counter before your interview. It will consist of competency-based questions and a discussion about your experience and knowledge of Screwfix.
Offer:
If we think we’re a good match, we’ll make you an official offer. Once accepted and pre-employment checks are completed, you’ll receive your new contract.
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