We are recruiting for an experienced and enthusiastic Retail Supervisor who is passionate about gardening, customer service, and merchandising.
Our team at Pacific has a great reputation for excellent customer service and knowledge. We require someone to fit straight into this role, bringing their skills and expertise while maintaining a supervisory role to help lead the rest of the team.
Key Responsibilities
1. Offer gardening advice to customers
2. Organise promotional set ups to maximize product visibility and sales
3. Monitor stock levels and assist management with reordering
4. Work with team members to keep displays fresh, engaging, and current for each season
5. Maintain attractive displays for gifts and seasonal items
6. Till work, including processing card and gift card payments
7. Process incoming deliveries, price and display
8. Handle customer enquiries and complaints
9. General shop floor maintenance and housekeeping
10. Assemble and dismantle shop floor fittings
11. Maintain a customer-friendly and customer-focused environment at all times
Key Requirements
1. Excellent customer service skills
2. A talent for merchandising
3. The ability to work as part of a team and independently
4. Eager to share ideas and learn
5. A positive and friendly can-do attitude
6. Proven ability to supervise and motivate a small team
7. Gardening knowledge
8. Previous experience in retail or garden centre supervision
You will benefit from working within a motivated and friendly team who are passionate about what they do, enrolment in the company pension scheme, free onsite parking, and a great staff discount.
This is a permanent position working four mid-week days and alternative weekends. If you are passionate about gardening, retail, and providing a fantastic customer experience, we would love to hear from you!
Please bring your CV into store at Pacific Nurseries, Chester Road, Walsall to be considered for the role. Ask to speak to Conroy or Kate.
Alternatively, please send your application to marketing@pacificnurseries.co.uk.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 40 per week
Benefits:
* Company pension
* Employee discount
* Free parking
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Merchandising: 1 year (required)
* Supervising experience: 1 year (required)
* Customer service: 1 year (required)
Work Location: In person
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