Main Aims of the Job:
• To support and assist the Home Manager and Registered Mental Nurse
• To facilitate a high standard of care by following written care plans for the residents as directed by the Manager
• To plan, assess, implement and evaluate the care given to the residents
• To contribute to the personal needs of the individual resident and ensure they enjoy a good quality of life by ensuring a friendly caring environment
• To ensure that residents retain their dignity, choice and individuality
• To assist with the induction process for new members of staff
• To be competent in the specific skills required of your position and training
• To be able to work as a team under the supervision of the Manager
• To provide and maintain the standard of care to our residents as required by GSCC Code of Practice
Key Responsibilities:
• All Clifton Lawns employees and volunteers are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Familiarisation with and adherence to Clifton Lawns and Lancashire Safeguarding Children’s/Adults Boards Safeguarding policies is an essential requirement of all employees and volunteers, as is participation in related mandatory training and safeguarding supervision.
• To ensure the highest possible standards of care are maintained through your own efforts and those that have been delegated to care for them on a daily basis
• To ensure well organised and efficient care is given at all times
• To ensure that all aspects of their care needs, i.e. psychological, physical, emotional, spiritual and social are met
• To keep all records of care given in the residents care plan and ensure updated after each shift
• To work courteously and collaboratively, as required, to ensure the highest standards of care are maintained
• To develop a relationship of trust and friendship with the residents and their families
• To promote independence when possible
• To participate in residents’ leisure activities and enhance their quality of life when required by encouraging individual hobbies and activities whenever possible
• To escort residents when required away from the home, driving if necessary
• You may be asked to escort service users on overnight leave
• To report any change to the residents health, wellbeing or behaviour to the appropriate person
• To report any accidents/incidents immediately in the appropriate book
• Ensure that the call bell system is answered as rapidly as possible, giving assistance if required
• To follow infection control guidance at all times ensuring you have adequate protective clothing such as gloves and aprons when required
• To ensure all complaints are dealt with promptly and are written in the appropriate book and reported to the Manager and or a Director of the Home
• To practice maximum integrity in all dealings with residents’ personal and financial affairs
• To contribute to in-house staff training when required
• To take every opportunity to maintain and improve professional knowledge and competencies and to share this with your colleagues
General
• To attend and participate in staff meetings and attend all mandatory training when required
• To attend supervision and appraisals ensuring that you have prepared for these when required
• To attend any other training when a need has been identified
• To assist with domestic duties in the home including light cleaning and laundry when the need arises, in order to ensure the Home is kept clean and tidy during spare working hours
• To communicate effectively with other staff, relatives and visitors including professional agencies regarding residents and work in a collaborative way
• To answer the door and telephone courteously and respond accordingly
• Make visitors feel welcome. Provide refreshments/assistance when required
• To undertake any enquiries for the home by filling out the appropriate form in a courteous manner
• To assist fully with any inspections the Home may have from the Care Quality Commission
• To report any faults/defects in the Home to the appropriate person or the Manager
• To be fully aware of the fire policy and the awareness of food hygiene regulations
• To ensure you are familiar with all current policies and procedures and understand your duty to comply and implement them when necessary
• Be prepared to undertake any aspects of care or non-caring duties as requested if deemed reasonable
• To ensure that all communal areas are kept clean and tidy
• To wear flat sensible shoes at all times
• To abide by the Company re: use of mobile telephones
• To ensure that all information of a confidential nature gained in the course of duty is not divulged to third parties
• Understand your responsibilities in relation to the Safeguarding and the MCA
• Understand your duty to whistle-blow if you witness bad practice or harm to a resident within the Home
• To promote and ensure the good reputation of the Home at all times
• The Post Holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed.
• Oakleaf Care Limited believes that it has a duty of confidentiality to all residents. Permission will be sought before sharing any information, verbal, in writing or electronically, provided by, or about a resident or the Company, with anyone else.