Role: Team Manager Purpose of role: To lead motivate and develop a team of Depot colleagues to achieve and maintain site and business KPIs. Reports to: Shift Manager Location: UK Based, Islip Depot Key Responsibilities: To ensure the effective performance of the department, including the management of equipment and resource, to achieve targeted KPIs and budgeted costs To ensure your department contributes to the on time delivery performance, particularly in respect of completing the loading of trailers on time, to ensure the Depot meets the on time delivery target of 97.5% To effectively manage attendance to maintain an effective labour resource, including the effective control of agency labour in line with your direct headcount budget To implement and maintain reports for the warehouse operation, e.g. volumes, KPIs and productivity reports, always ensuring the department meets the set productivity To ensure the adequate communication of information to all colleagues, in particular ensuring a daily brief is conducted at the commencement of each shift To develop a multi-skilled team of colleagues and support a succession plan through training, coaching, delegation and feedback To ensure all matters of performance or capability are managed in accordance with Company procedure To support the Company Substance Misuse policy with regard to on-site drug and alcohol testing in accordance with Company procedure To ensure all PDR’s and objective reviews are carried out promptly, effectively and in line with best practice To ensure sickness absence is managed in accordance with Company procedure To input and maintain information on time and attendance in a timely manner for payroll purposes To ensure adequate investigation and reporting of all accidents and near misses by Primark colleagues, agency workers in line with Company policy. To lead employees to create a culture which encourages safe behaviour and environmental best practice To maintain the auditability and traceability of Primark product movements To ensure that products are handled carefully and correctly in line with standard operating procedures and with due respect for the secure storage and transit of their goods Drive a safety culture whereby each colleague operates with safety as the primary concern, and whereby safety challenges to colleagues are encouraged and developed To ensure the efficient and effective achievement of all operational targets and key performance indicators. Essential knowledge, skills and experience: Ability to communicate and delegate to others both verbal and written. Ability to work under pressure Able to work in and lead a team Quick-thinking Adaptable to work in all sections of a Depot (inbound / outbound etc) Good decision maker Ability to problem solve Knowledge of a fast moving retail warehouse Experience of utilising and interrogating Warehouse Management systems. Performance Management / target setting Personal Attributes: Openness to change Good listener Ability to coach and support Energetic and enthusiastic Driven to develop themselves and others Engagement with people around them Good role model