Tenancy Support Officer
Grade F: £29,093 - £32,654 per annum
Post Number: CH051
Fixed Term up to 3 years from appointment – 37 Hours per week
Benefits to you:
• Flexitime Scheme
• Local Government Pension Scheme
• Discounted Council Leisure Centre Membership
• 23 days holiday and 26 after 5 years continuous service
• Essential Car User Allowance
• Cycle Scheme
• Free Parking
Cannock Chase Council Housing Options Team is seeking an enthusiastic person to join our small but busy team to provide high quality, structured and time limited interventions to prevent homelessness with a particular emphasis on supporting households within the private rented sector.
You should have previous experience of managing complex and difficult situations, carrying a caseload of customers with varying levels of need depending on their situation and support clients in a sensitive manner understanding the emotional and intellectual needs of the customer. You will need excellent written and verbal communication skills to deal effectively and efficiently with customers and partner agencies.
You should be able to demonstrate organisational skills sufficient to administer all aspects of support work to meet set targets and be able to monitor and prepare statistical information. You should also have a comprehensive understanding of relevant Landlord and Tenant Legislation and other relevant Housing Legislation relating to tenancies in the private rented sector.
This post will be subject to a Basic DBS disclosure.
To apply for this vacancy online please go to
Alternatively, please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail vacancies@cannockchasedc.gov.uk quoting post number CH051.
The closing date for receipt of completed applications is Friday 7th March 2024.
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER
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