Claims Handler - Corporate & Commercial
Apply for the Claims Handler position in our Bristol office. This is a full-time, permanent opportunity where you will ideally be onsite for 2 days per week on average.
From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
At Howden, Corporate & Commercial, we support our clients through the complex landscape of commercial risk, understanding the diverse needs of businesses from large corporates to emerging ventures.
As a Claims Handler, you will assist Claims Executives in providing clients with appropriate advice and a quality service to meet their individual insurance needs. This role involves managing a portfolio of claims on an end-to-end basis.
Responsibilities:
1. Dealing with phone calls and post advising of claims.
2. First Notice of Loss (FNOL) registration and management.
3. Diary and report maintenance.
4. Ensuring compliance with standards and regulations.
5. Maintaining accurate records and communications with clients.
Knowledge:
1. Working knowledge of General Insurance and the CII’s Code of Ethics and GDPR.
2. Minimum of 2 years claims experience, ideally in motor, property, or liability.
3. Experience working for a brokerage.
4. Responsibility for personal development and staying updated on industry knowledge.
Skills:
1. Good technical insurance skills.
2. Accuracy and attention to detail.
3. Ability to process work efficiently and meet deadlines.
4. Excellent client service and communication skills.
5. Good negotiation and broking skills.
Qualifications:
1. GCSE Maths and English (or equivalent).
2. Cert CII (desirable).
Our Culture: People First
We are committed to creating a diverse and inclusive workplace where all colleagues are treated with equality, fairness, and respect.
About Us
Howden Group is an independent, global insurance group with a commitment to building a business grounded in independence.
#J-18808-Ljbffr