Our hotel
The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
* Plan and organise events from the initial enquiry to execution, bringing them to life from private celebrations to corporate gatherings
* Manage all incoming business for meetings and events, ensuring a seamless and exceptional experience for every guest.
* Maximise all enquiries and bookings by converting them into revenue opportunities.
* Communicate and liaise with relevant teams to ensure a flawless execution of the events
* Collaborate with all departments across the hotel to enhance service delivery for our discerning guests
* Maintain accurate records of bookings, contacts, and guest preferences to ensure smooth operations
Who are we looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
We are looking for team members who bring:
* Experience and detail-oriented event planning to curate exceptional experiences
* Interest in maintaining up-to-date knowledge of industry trends or emerging themes to
* Highly organised and detail-driven, with a natural ability to juggle multiple projects
* Excellent communication skills with the ability to identify and resolve problems effectively
* Commercially aware, with a keen eye for opportunities to enhance guest experience
* Calm under pressure, able to adapt and deliver high standards in a fast-paced environment
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
* Discounted rates across our collection of iconic hotels
* Discounted food & beverage experiences
* Discounted spa treatment and products
* Extensive learning and development opportunities
* Meals on duty, laundry of uniforms
* Social activities and events
* Recognition & reward programs
* Annual awards
* Employee Assistance Programme
* Cycle to Work
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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