Job: Sales and Office Administrator Location: Pershore Salary: up to £30,000k Job type: Fixed Term Contract ( 10months ), Full Time Hours of work: Monday to Friday (Apply online only) (Hybrid ) Summary: The successful candidate will support the business with day-to-day office administration and will be the first point of contact for all incoming enquiries and ongoing communication with customers to ensure exceptional levels of customer service and accurate record-keeping Duties : - Manage calendars and emails pertaining to office operations and installation projects. - Work closely with the Office Manager and Director of Operations to optimize the job schedule and establish effective internal data recording practices. - Ensure the accuracy and currency of sales and installation data. - Maintain a comprehensive knowledge of the company's products and services to foster sales opportunities and facilitate up-selling and cross-selling when appropriate. - Conduct follow-ups on potential sales at regular intervals in alignment with the company's internal sales processes. - Address and document any customer complaints or concerns, promptly reporting them to the Office Manager. - Oversee the customer relationship and inquiry cycle from initial contact through to job completion. - Update the orders and feedback spreadsheet on a daily basis. Skills and experience: - Work well under pressure with great time management - Fantastic communication and admin skills - Ability to build sustainable and productive relationships with suppliers - Excellent attention to detail Benefits Flexible approach to working hours - no weekends All costs covered for nights away and eating out Progression and clear career path mapped out from day one On site parking 20 days holiday per year bank holidays Pension Professional occupational health advisor available to all staff All professional qualifications funded Closing date is 28 th of February 2025 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future