Community Support Worker Hours: 35 per week Contract: Permanent Salary: £23,500 per annum, (rising to £24,000 after successful completion of a 6-month probationary period) Compulsory participation in the 2nd Tier out of hours on-call rota Purpose of the post: To provide specialist support and deliver educational programmes to women and children living within Gwent who are affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV) Specific Responsibilities Deliver specialist support services to women who are accessing our services. Support women to undertake and engage in initial and on-going needs assessments, risk assessments, safety plans and support plans. Attend core group and other similar meetings when directed, ensuring completion of all tasks allocated to CWA. Follow up referrals and notifications from other agencies including police PPN reports. Support, signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational and cultural services and also CWA’s other internal services. Work with women and children in an empowering and engaging manner To assist, when directed, with the delivery of group and educational programmes. Ensure accurate and timely records are maintained in relation to all aspects of the service and case work, including inputting information into our Information Management System. Assist in producing qualitative and quantitative data, including for example, the creation of case studies. Support women and children to have a voice within the organisation and the sector, by for example, encouraging them to complete surveys, give feedback and attend associated events. General To demonstrate and promote the organisation’s ethos, vision and values. To represent the organisation at external meetings, public events, conferences and similar ensuring that the Organisation’s reputation is protected and enhanced. To actively work in partnership with other agencies and organisations to achieve better outcomes for women and children affected by VAWDASV, Participate in team meetings, supervision and appropriate training. To work within the Organisations Policies and Procedures at all times Any other reasonable duties as required It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances A current valid driving licence, access to a car and insurance covering business use is essential. Closing Date: 15th November 2024 Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts. Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.